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Privacy Policy

Last update on: March 12, 2021
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you provide to us, such as your name, address and email address.
When you browse our store, we also automatically receive your computer's internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange a delivery or return a purchase, we imply that you consent to our collection and use for that specific reason only.

If we ask for your personal information for a secondary reason, such as marketing, we will either ask you directly for your express consent or give you the opportunity to say no.

How can I withdraw my consent?

If after the opt-in, you change your mind, you can withdraw your consent to contact us, for the continued collection, use or disclosure of your data, at any time, by contacting us at support@Fidellens.co or by sending us an email to:

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required to do so by law or if you violate our Terms of Service.

SECTION 4 - SHOPLAZZA

Our store is hosted on Shoplazza Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shoplazza's data storage, databases and the general Shoplazza application. They store your data on a secure server behind a firewall.

Payment:
If you choose a direct payment gateway to complete your purchase, then Shoplazza stores your credit card details. They are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). The purchase transaction data is stored only for the time necessary to complete the purchase transaction. Once completed, the purchase transaction data is cleared.

All direct payment gateways adhere to standards set by PCI-DSS, managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more information, you can also read the Shoplazza Terms of Service (https://shoplazza.com/terms/) or the Privacy Statement (https://shoplazza.com/privacy/).

SECTION 5 - THIRD PARTY SERVICES

In general, the third party providers used by us will only collect, use and disclose your information to the extent necessary to enable them to perform the services they provide to us.
However, some third party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for transactions related to your purchases.

For these providers, we recommend that you read their privacy policies so that you can understand how your personal information will be handled by these providers.

In particular, remember that some suppliers may be located or have facilities that are located in a different jurisdiction than you or us. Therefore, if you choose to proceed with a transaction involving the services of a third party service provider, then your information may become subject to the laws of the jurisdiction (s) in which the service provider or its facilities are located. they find.

For example, if you are located in Canada and your transaction is being processed by a payment gateway located in the United States, then your personal information used to complete the transaction may be subject to disclosure under United States law, including the Patriot. Act.

Once you leave our store's website or are redirected to a third party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.

Link:
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using Secure Socket Layer (SSL) technology and stored with AES encryption. While no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - COOKIES

Here is a list of the cookies we use. We have listed them here so that you can choose whether you want to opt out of cookies or not.
_session_id, unique token, sessional, allows Shoplazza to store information about your session (referrer, landing page, etc.).
_shoplazza_visit, no data, persistent for 30 minutes from the last visit, used by our internal statistics provider to record the number of visits
_shoplazza_uniq, no data held, expires at midnight (relative to the visitor) of the following day, counts the number of visits to a shop by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of the cart.
_secure_session_id, unique, session token
storefront_digest, unique token, indefinite If the store has a password, this is used to determine if the current visitor has access.

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are of age in your state or province of residence and that you have given us your consent to allow any of your dependent minors to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to change this privacy policy at any time, so please review it frequently.

Changes and clarifications will take effect immediately after their publication on the website. If we make material changes to this policy, we will notify you of the changes by contacting the email provided in your account, so that you are aware of what information we collect, how we use it and under what circumstances, if any, we use it and / or we disclose them.

You agree to provide current, complete and accurate account information and agree to promptly update your account information so that we can contact you if necessary.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, modify or delete any personal information we have about you, register a complaint, or simply want more information, please contact our Privacy Compliance Officer at support@fidellens.co or by post to

[Re: Privacy Compliance Officer]

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